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Reviews

From 28 reviews
Vishvak Prakkruth

My spring broke in the storm last week since I don't know much about it, I looked for a company with good reputation. Have to say I'm very happy to use the services of promaster. They gave me a great price and did a great job. Through a …

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Response from business owner

Thank you very much for your warm words. We will always be there for you! We value your words and appreciation of our staff’s work!!!

via Google
Chaim Wanounou

Prompt, courteous, and professional. Highly recommend

Response from business owner

Thank you very much for recommending us, this means a lot to us. Happy upcoming holidays. May your new year be prosperous and flourishing!

via Google
Gilda Oliveira

I search online to find a company to install for me A gate on my garage door( we had stolen positions around us) and it was not easy at all. How can you decide which company is giving what they are promising and it’s not just a lead company…

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Response from business owner

Thank you for making that deduction and putting your trust in us. We will keep fulfilling your trust!!! Happy holidays to you!!!

via Google
Maya Mash

Great guys. Had them come over for an estimate last week. They offered the best price for the exact same materials as the other companies that came in. I’ve done my research and very happy I ended up with promaster. They were able to come …

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Response from business owner

It was our pleasure to service such a nice person. We had smooth experience working with you. Thank you for your warm words about our valuable staff.

Have a great holidays!!!

via Google
shira hadad

Last week we started having problems with our garagr door. Its a doublr garage and blocked our 2 cara inside it. I had to call ProMaster, and they sent Alex to my house. After 3 hours of work he succesfully made my garage working again, …

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Response from business owner

Hey Shira, it was our pleasure! We are always here to deliver our services and come up with solutions.

via Google
angelina lee

Professional and so so nice. Will recommend!!!

Response from business owner

Thank you very very very much for your warm words!!!!!!! We are always there to deliver our services and come up with solutions.

via Google
Meir David Sabag

Fantastic service !!! He gave us a great price and very professional I would defiantly recommend this company !

Response from business owner

Thank you for being a fantastic customer!!!

via Google
Thomas D

One of my warehouse workers put down our large rolling gates on top of a trash can crushing the gate and rendering it immobile. I called ProMaster and they arrived at the scene within 30 minutes. They assessed the damage of the gate and …

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Response from business owner

Thomas, thank you for your loyalty!!! It was our pleasure to have business with you!!!!

via Google
Amber De Launey

The technician was very helpful, great service, went above and Beyond what was expected to help me get what I wanted done. Definitely recommend!

Response from business owner

Thank you for using our service and giving us chance to help you!!!!

via Google
Angel Rodriguez

If I could do 4and a half stars I would. Alex Justiniano came by my place and fixed my door sturdy as a rock. He was very professional and courteous. Remained friendly throughout his time here. My only complaint is that he was a little …

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Response from business owner

Angel, thank you for your honest comment. We will take it up and be better in service.

via Google
Sasaki Kaemon

Yeah so this dude, I think his name was Alex. He came by to repair my garage door and no lie he seemed kinda weird, but when he opened his mouth I could tell he was just a hard worker. He looked it over. Explained it all to me. It was a …

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Response from business owner

Thanks for your comments. We are glad you are happy with professionalism of our staff!!!

via Google
Enny Rodriguez

Best gate-master in NYC! He came as soon as we called him. He fixed our gate and we were super pleased with his service. I totally recommend it. Enny

Response from business owner

Dear Enny, thank you so much for taking time and leaving us such a warm review. We appreciate customers like you 🙂

Have a great upcoming holidays.

via Google
Rob C

Thank you guys. You did a wonderful job

Laurie

Mateo is the best-skilled, reliable and so responsive!

Response from business owner

Thank you for your warm words, we will do our best to surpass best standards. Thank you for being our customer.

via Google
edgardo Monserrate

We are a new salon about to have our opening. We contacted another company that destroyed our gate trying to “fix” it and then disappeared after promising they would come back with parts to repair it.

PROMASTER SAVED OUR LIVES!!!

The techs …

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Response from business owner

We sent you our thanks but would like to reiterate how thankful we are for your warm words.

via Google
Francis

I called for service as my keypad stopped working, within 2 hours a serviceman was at my house and within minutes my garage door was again functional.

Response from business owner

Hey Frances,

Thank you for taking the time and acknowledging our service, we will be there for you always!

via Google
Al

It went very well. Technician solved the problem immediately, was courteous and very honest.

Maria Holloway

I had trouble finding a company willing to fix my driveway gate. After years of finding people who failed to fix it, I came upon ProMaster Gate. From the moment I contacted them, it was nothing but friendliness and super professional people…

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Response from business owner

Hey Maria,

We liked to give you the service as you said it was nothing but friendliness and great experience! Thank you for recommending us for others it’s making our job even more pleasure!

via Google
Bacha Samsonia

I like the competence how they work, I like that they are service oriented. Specifically Alex who came, look at the situation, very thoroughly, he give me 2 options. I choose what was suitable for me, and in evening I had new functional …

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Response from business owner

Hey Bacha,

Thank you for taking the time and review our job we will keep doing our best, to serve you and other on the best way !

via Google
Maria

I had trouble finding a company willing to fix my driveway gate. After years of finding people who failed to fix it, I came upon ProMaster Gate. From the moment I contacted them, it was nothing but friendliness and super professional …

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Tal Zadok

They were very professional, The did a really good job in a fair price.

Response from business owner

We are glad you liked our service!!!

via Google
Nir Zadok

My rollup gate for the main door to my business stop functioning and I needed solutions ASAP I contact Promaster tech and they show up last then one hour omen the door for me and in the same day fix the gate and we was able to get back rote…

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Response from business owner

Nir, thank you for giving us opportunity to make your experience so smooth!

via Google
Odelia Sherizad

I have an old wooden garage. Me and my husband wanted to make it work again. Saraf came to out house and gave us a qoute for fixing it. Price was fair, and the job was very good. I will defenitely call them for further issues! Thanks!

Response from business owner

Thank you very much for your warm words. We are happy to deliver services of highest possible quality. Thank you for being a loyal customer!!!

via Google
ילין לוי

Called them last saturday to fix the garage door of my business. I have a huge garage door. A few hours after I called 2 guys came to my business, worked super fast and proffessional and fixed the problem. Now the door is working even …

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Response from business owner

We are happy your garage door works even better than before. Thank you for being our loyal customer.

via Google
חי סמדג'ה

Last week we started having problems with our garagr door. Its a doublr garage and blocked our 2 cara inside it. I had to call ProMaster, and they sent Saraf to my house. After 3 hours of work he succesfully made my garage working again, …

read more
Response from business owner

Thanks for being a loyal customer of ours. We are happy to give solutions to our customers.

via Google
איתמר צדוק

After dealing with a few companies in the area, i called this one. From all the companies, I have to say they gave me the best service. Such nice, proffesional and honest people! First time it was Levi, second time Saraf. I REALLY RECCOMEND…

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Response from business owner

Thank you for your loyalty!!!

via Google
רן אדרי

My spring broke in the storm last week. Since I dont know much about it, I looked for a company with good reputation. Have to say Im very happy to use the services of promaster! You gave me a great price and a great job, through a very nice…

read more
Response from business owner

Thank you very much for your review!!!

via Google
Tom Jacoby

Five Star Review for Pro Master Gate Repair on Facebook (lots more reviews on Yelp):

The best people in New York City for commercial and residential rolling gates / roll up gates installation, service and repair. Highly recommended!

via Facebook